Cancellation Policy

  • You can cancel up to 48 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 48 hours before the experience’s start time.
  • If you cancel less than 48 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 48 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the excursion’s local time.
  • Our excursions require good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
  • Our excursions require a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
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